As Avila University embarks on a new strategic plan, implementation is a high priority to consider. Scaling Up Excellence by Robert Sutton and Huggy Rao (2014) provides a framework for thinking about building organizational capacity through a systematic look at the following organizational actions:
- Spread a mindset, not just a footprint
- Running up the numbers and putting your logo on as many people and places as possible isn’t enough.
- Engage all the senses
- Bolster the mindset you want to spread with supportive sights, sounds, smells, and other subtle cues that people may barely notice, if at all.
- Link short-term realities to long-term dreams
- Hound yourself and others with questions about what it takes to link the never-ending now to the sweet dreams you hope to realize later.
- Accelerate accountability
- Build the feeling that, “I own the place and the place owns me.”
- Fear the clusterfug
- The terrible trio of illusion, impatience, and incompetence are ever-present risks. Healthy doses of worry and self-doubt are antidotes to these three hallmarks of scaling clusterfugs.
- Scaling requires both addition and subtraction
- The problem of more is also a problem of less.
- Slow down to scale faster-and better-down the road
- Learn when and how to shift gears from automatic, mindless, and fast modes of thinking (“System 1”) to slow, taxing, logical, deliberative, and conscious modes (“System 2”); sometimes the best advice is, “Don’t just do something, stand there.” (p.9)
To find out more about this book and how it can help Avila University Scale up watch the video below:
Scaling Up Excellence: Getting to More Without Settling for Less.